Terms of service
Terms of Service
Overview
Welcome to Farmer Luke's Potatoes. These Terms of Service explain how you may use our website and purchase products from us.
By visiting our website or placing an order, you agree to these Terms of Service and any related policies referenced here, including our Privacy Policy, Shipping Policy and Returns Policy.
If you do not agree with these terms, please do not use the website.
Products
We sell fresh potatoes grown on our farm and delivered directly to customers.
Because our products are natural farm produce, size, shape, and appearance may vary. We do our best to ensure all potatoes are of good quality and accurately described.
Product descriptions and availability may change at any time without notice.
Orders
When you place an order on our website, you are making an offer to purchase our products.
We reserve the right to accept or decline any order. Your order is confirmed once you receive an order confirmation email from us.
Please check your order carefully before completing your purchase.
Pricing and Payment
All prices are listed in GBP (£) and include VAT where applicable.
Shipping costs will be displayed during checkout before payment is completed.
Payment must be made at the time of ordering using the payment methods available on our website.
Shipping and Delivery
We aim to dispatch orders as quickly as possible. Delivery times provided are estimates only and may vary depending on courier services or circumstances outside our control.
Once your order has been dispatched, delivery is handled by the courier.
Full details can be found in our Shipping Policy.
Returns and Issues
We want you to be happy with your order.
If there is any issue with your potatoes, please contact us as soon as possible after delivery. As we are a small team, we will always do our best to resolve any problems fairly and quickly.
Because our products are fresh produce, issues should be reported promptly after delivery.
Please see our Returns Policy for further details.
Website Use
You agree not to use this website for any unlawful purpose or in a way that may harm our business or interfere with the operation of the site.
All content on this website, including text, images and branding, belongs to Farmer Luke's Potatoes unless otherwise stated.
Limitation of Liability
We take great care in growing, packing and sending our potatoes. However, we cannot be responsible for delays, damage, or issues caused by courier services or circumstances outside our control.
Nothing in these terms limits any rights you may have under UK consumer protection law.
Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be available on this page.
Contact
If you have any questions about these Terms, please contact us:
Farmer Luke's Potatoes
Email: farmerlukeshop@gmail.com